Personal Injury cases involve injuries that one party claims is the result of another party’s negligence. Examples include slip and falls, but can also include claims involving negligent maintenance, negligent security and products liability. Most cases are resolved through informal resolution at mediation or arbitration when those involved, their insurers and their legal representation, enter into a settlement agreement to resolve the case through a monetary payment rather than a jury trial. If an informal resolution is not possible, a formal personal injury case is initiated by the filing of a civil complaint against another party (person, business, etc.) claiming some type of negligence that caused them harm.